Refund policy

We maintain strict quality standards across every formulation. Due to the nature of skincare products, we do not accept general returns once an order has been delivered.

However, in specific situations, we do offer replacements.

ღ Eligible cases include:

• You receive a damaged product
• You receive the wrong product
• The product is expired upon delivery

To request a replacement, please contact us within 48 hours of delivery with clear images of the product and packaging.

Once your request is reviewed and approved, we will arrange a replacement at no additional cost.

ღ Please note:

• Requests made after 48 hours of delivery may not be eligible
• Products must be unused and in original condition
• We do not accept returns based on personal preference or results

Our formulations are designed with intention — and we encourage consistent use to experience visible refinement.